Reproducing Analysis and Additional Findings

HC cost per employee serviced by HC servicing ratio

HC cost per employee serviced


	Dependent variable:

	Cost_per_employee
	(1)	(2)	(3)

Servicing_Ratio	-6.075^***	-6.102^***	-102.503^***
	(2.027)	(2.031)	(15.456)

Year_2014		265.140	73.134
		(457.565)	(426.711)

HC_Satisfaction			-381.943
			(338.830)

Servicing_Ratio_Squared			0.315^***
			(0.072)

Constant	4,348.709^***	4,210.562^***	9,906.134^***
	(264.005)	(356.025)	(1,641.539)


Observations	216	216	164
R²	0.040	0.042	0.254
Adjusted R²	0.036	0.033	0.235
Residual Std. Error	3,351.100 (df = 214)	3,356.313 (df = 213)	2,703.500 (df = 159)
F Statistic	8.983^*** (df = 1; 214)	4.645^** (df = 2; 213)	13.538^*** (df = 4; 159)

Note:	^p<0.1; ^p<0.05; ^**p<0.01

servicing ratio and satisfaction


	Dependent variable:

	Servicing_Ratio

Cost_per_employee	-0.015^***
	(0.002)

Year_2014	-3.558
	(4.043)

HC_Satisfaction	-17.625^**
	(7.227)

partner	9.076
	(7.711)

Cost_per_employee_squared	0.00000^***
	(0.00000)

Constant	136.000^***
	(12.843)


Observations	164
R²	0.397
Adjusted R²	0.378
Residual Std. Error	24.384 (df = 158)
F Statistic	20.778^*** (df = 5; 158)

Note:	^p<0.1; ^p<0.05; ^**p<0.01

the drivers of human capital satisfaction


	Dependent variable:

	HC_SAT

TDS_SAT	0.053^***
	(0.006)

RHS_SAT	0.588^***
	(0.006)

WLSS_SAT	0.048^***
	(0.006)

HR_SAT	0.233^***
	(0.007)

SURVEYOGP Benchmarking Supervisor Survey	-0.089^***
	(0.016)

Constant	0.410^***
	(0.027)


Observations	18,944
R²	0.698
Adjusted R²	0.698
Residual Std. Error	1.069 (df = 18938)
F Statistic	8,752.173^*** (df = 5; 18938)

Note:	^p<0.1; ^p<0.05; ^**p<0.01